Our mission is complete customer satisfaction and raving fans. Here’s what folks are saying about us.
You will not find a more promt, polite and professional repair service! Absolutely honest and trustworthy! Micah Johnson – Dothan – 5-Stars!
I needed someone to fix the refrigerator at our Senior Citizen Building and I had someone recommend Excel Appliance Repair. I called them and left a message and Mr. Hal was nice enough to text me that he was out of town and wouldn’t be back until Tuesday. I texted him back and asked him to come and look at it on Tuesday. He came and fixed it and at a reasonable price. I will recommend this company to anyone who needs an appliance fixed. Thank you Mr. Hal. Rachel Exum – Dothan – 5-Stars!
Very thorough and knowledgeable. Was on time and quick. Michael Dever – Dothan – 5-Stars!
Very detailed in his work. Courteous and informing. Will use him again if necessary and will recommend his services to those I know. Thomas Hunter – Dothan – 5-Stars!
The serviceman came out to check our washer…and was right on time…let us know when he would be arriving…received great thorough service…but the washer was beyond hope…he even told us about where to get some surge protectors for our appliances…very pleased with his knowledge and service of our washer…Will definitely call him again if we need him…shame I couldn’t give him ten stars… Donna Tingle – Dothan – 5-Stars!
My experience was GREAT! I made one phone call and left a message, and I received a call back within 10 minutes. The repair man stated he could be at my house within 15 minutes, and he was there exactly as he stated he would! Within 15 minutes, he had my refrigerator back running as if nothing ever happened. Professional, friendly, and fast service is what’s guaranteed with this company! I would highly recommend them to anyone! Yaolanda Johnson – Dothan – 5-Stars!
Came out to fix my stove and was very friendly and polite. I felt very comfortable with him in my house, he was on time ( actually early ) and it only took him about 5-10 minutes to fix the problem. I would highly recommend this company to anyone having problems with their appliances. Thank you so much! Daedae Mike – Dothan – 5-Stars!
Very professional. will definitely use for all my repair needs going forward. Torrey Cook – Dothan – 5-Stars!
Excellent service! With my hectic schedule, Hal was easy and very cooperative about scheduling the appointment around me. And a bit early. Pleasant person and quick repair. Highly recommend this business! Mary Lummus – Dothan – 5-Stars!
I will definitely use them again! Very reasonable and the technician, was super friendly! Thank you for all you did! Whitney Sanders – Dothan – 5-Stars!
Professional, polite, punctual and showed up when no one else would even entertain fixing our appliance. I would recommend Excel and use them again. Ulysses Bonaparte – Dothan – 5-Stars!
Excellent service, very knowledgeable and professional. Returned my phone call quickly and had everything needed to repair my fridge while he was here. Thank you!! Tonya Spivey – Dothan – 5-Stars!
If you need any appliance repaired, you need to call Excel! Quick response time and awesome service!! Excel will get all my repair work in the future! Melissa Arrington – Dothan – 5-Stars!
Excellent service, promptly returned my call & came out next day to check & repair Whirlpool dryer. Would love to give him a horrible review so he is always available when I need him, but he’s a gem!! Debra Young – Dothan – 5-Stars!
Outstanding work. Comes when he says he will and prices are reasonable. Glen Granberry – Dothan – 5-Stars!
Very professional demeanor, skilled and quick repair, excellent prices. The best! Lynn Forrester – Dothan – 5-Stars!
Great experience! Prompt and professional. Will highly recommend. Liddia Centafont – D0than – 5-Stars!
My icemarker was inoperable after calling Excel Appliance and making a appointment the technician was on time, knowledgeable and quickly found the problem. Once the part was acquired the technician quickly replaced the part and stayed until he was certain the icemaker was working properly prior to departing. All is well and the Earth is still in orbit. Tom Boyers – Dothan – 5-Stars!
Fast Service and Great Prices. Don’t hesitate at all giving Mr. Hal a call for repairs. Very freindly, knowledgeable and professional. If I could give 10 stars I would. Brian Mothershed – Dothan – 5-Stars!
I would highly recommend Mr. Hal, he is very knowledgeable. Expedient service, kid and pet friendly! Anna Johnson – Dothan – 5-Stars!
Hal does excellent work. He is timely, efficient and reasonable in his charges. He follows up with his customers after his work is done to insure satisfaction with his service. Definitely in my speed dial. Randy Eiland – Dothan – 5-Stars!
I have a Hotpoint dryer that stopped working. I was able to test the start switch and found that it was good. I could not access the dryer door switch, so I called Excel Appliance Repair. Hal asked questions about what the dryer was and wasn’t doing. He was able to diagnose the problem as a worn out timer knob. All this while on the phone! I highly recommend Excel Appliance Repair if you have any appliance issues. Hal was extremely interested in trying to narrow down the problem so I could, in his own words, “save money”. He was courteous, professional and showed great patience during our phone conversation. He was also quick to respond to my voice mail (within 20 minutes). I won’t call anyone else for any future appliance issues I may have. Brian Poellot – Dothan – 5-Stars!
Hal did a great job on my refrigerator. I noticed something was wrong it, called Hal and he determined it was serious enough to handle quickly. Great service and reasonably priced. Very professional and knowledgeable. Edward Cook – Dothan – 5-Stars!